Help & FAQs

Guangzhou Hotel Massage is an outcall massage service where our therapists travel to your hotel room to provide massage treatments.

We have a diverse selection of massages you can choose from, such as Body Body massage, Canton Massage, Tantric massage, 4 Hands massage, among others. Moreover, our therapists are skilled enough to tailor the massage in line with your personal taste and requirements.

We understand your request, but due to privacy and security reasons, we cannot share photos of our therapists. If you have specific requirements regarding your therapist, such as gender, height and age, please let us know and we’ll accommodate your needs to the best of our ability.

It’s important to know that bookings will come at any time, and our therapists have very tight schedules, so they can’t afford to stop working while waiting for you to make a decision. Their time links directly to their income, and we respect that. We have to share resources and time fairly to help everyone, not just wait for one person.

However, you can schedule a face-to-face meeting. If you aren’t happy after meeting the therapist in person, you only have to pay for the taxi fare.

If visual confirmation is crucial for you, consider exploring other offline stores to find what you need rather than requesting photos online.

You can visit our booking platform (recommend), and from there, select the type of massage you want, the date, and the time that suits you. Alternatively, you can contact us by phone and we will assist you in scheduling an appointment.

Certainly, when booking a massage at your hotel, you’ll need to provide:

1. Your hotel telephone (or hotel name with address).
2. Your room number.
3. Your full name when checking in at the hotel.
4. Your contact details (mobile phone number, email) for confirmation or changes.
5. Your chosen massage type.
6. The date and time you’d like the massage.
7. Any particular requests or preferences you may have for the session.

This information will help us coordinate your massage smoothly and effectively.

After receiving the necessary booking details, we typically aim to reach your hotel room in around 30 minutes. But, during heavy traffic or busier periods, this can extend up to 45 minutes or more.

For locations farther from the city center, such as airports, the travel time might be around an hour or even longer.

Yes, you have the option to request the therapist to leave before the service begins if you feel uncomfortable for any reason. However, it’s important to note that there will be a round-trip taxi charge (CNY 100 to 200).

But consider that this could lead to a waste of your time and funds. Therefore, it’s ideal to be certain about your need for the service before arranging the appointment.

Yes, our therapists can come to your hotel at midnight. Please provide your full name and room number when booking.

Please note, that in some five-star hotel, you may need to pick up a therapist from the lobby or outside the hotel.

We offer several onsite massage services at the hotel, ranging from 800 RMB to 2200 RMB per hour. You can find the price list at the bottom of the homepage.

If you wish to extend your session beyond the first hour, we would bill you in increments of half an hour.

Please note that taxi fares are not included in the prices displayed. These costs will vary based on the distance traveled and cannot be fixed. A round-trip taxi fee will be added depending on the distance. The exclusion of taxi fares from the prices is not intentional.

• It’s typically about CNY 100 for hotels located downtown.
• For hotels in distant areas like Panyu District, taxi fares is usually CNY 200.
• For hotels in Huadu District ( including at airport ), taxi cost will be around CNY 300.
• For hotels in cities outside Guangzhou, such as Foshan, taxi cost will be around CNY 300 or more.
• For hotels in Zengcheng District, taxi fare is about CNY 500. ( Due to a 3-hour round trip causing income loss for the therapist, additional tips are necessary for arrangement.)

Yes, occasionally, for locations distant from downtown, you may be required to prepay the round-trip taxi fare.

You can pay the therapist directly before the session. If preferred, Alipay or WeChat Pay (unbound credit cards) are also okay.

These are in-person payments; therefore, there will also be no risk of online prepayment fraud, making it safe and reliable.

We welcome payments in Cash CNY (Chinese Yuan RMB), Alipay and WeChat Pay (unbound credit cards).

We also accept multiple foreign currencies including USD (U.S. Dollar), EUR (Euro), GBP (Great Britain Pound), CAD (Canadian Dollar), AUD (Australian Dollor), SGD (Singapore Dollar) and HKD (Hong Kong Dollar) etc.

Please note, however, that we currently cannot accept international credit cards.

Of course, we take your privacy and confidentiality very seriously.

It doesn’t matter who you are – we’re not interested. Our only concern is that the massage session goes smoothly. We are not interested in any information that is not relevant to our business. We hope this is clear.

When the service is completed, All information related to the bookings will generally be deleted. Therefore, even if you book again in the short term, we will still require you to provide detailed information. We take these steps to ensure your privacy and the confidentiality of your details.